Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology
Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.
IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.
The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.
“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."
“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.
The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.
About iYogi
iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.
iYogi Contact
Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net
Monday, December 15, 2008
Tuesday, November 18, 2008
How to Reinstall Internet Explorer 6 by using the Ie.inf file
If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 7, you may be able to resolve problems with Internet Explorer 6 by using the Ie.inf
Follow the steps to reinstall internet Explorer 6 by using Ie.inf file, These are following
1. Click Start, click Run, type %systemroot%\inf, and then press Enter.
2. Find the Ie.inf file that is located in Windows\Inf folder.
3. Right-click the Ie.inf file, and then click Install.
4. Restart the computer when the file copy process is complete.
I will Continue again later
Follow the steps to reinstall internet Explorer 6 by using Ie.inf file, These are following
1. Click Start, click Run, type %systemroot%\inf, and then press Enter.
2. Find the Ie.inf file that is located in Windows\Inf folder.
3. Right-click the Ie.inf file, and then click Install.
4. Restart the computer when the file copy process is complete.
I will Continue again later
Wednesday, November 12, 2008
How to back up .pst file data that is located on a Microsoft Exchange Server
To know how to back up your data if you use Outlook with a Microsoft Exchange Server, you have to know where the data is stored. The default delivery and storage location for Outlook data is the Exchange Server mailbox. The Exchange Server administrator usually handles backups of the mailboxes on the server. However, some Exchange Server administrators store Outlook data in a .pst file on your hard disk drive.
Follow these steps to see where Outlook is currently storing your data:
In Outlook 2007:
1. On the Tools menu, click Options, click the Mail Setup tab, and then click E-mail Accounts.
2. In the Account Settings window, click the Data Files tab.
If the Name field contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.
If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.
In an earlier version of Outlook:
1. On the Tools menu, click E-mail Accounts.
Note This option might be unavailable on some networks. The network administrator might have removed this option to protect the account information. If you do not see the Email Accounts option, contact the network administrator for help.
2. Click View or Change Existing Email Accounts, and then click Next.
3. Look at the Deliver new e-mail to the following location option. If the option contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.
If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.
Follow these steps to see where Outlook is currently storing your data:
In Outlook 2007:
1. On the Tools menu, click Options, click the Mail Setup tab, and then click E-mail Accounts.
2. In the Account Settings window, click the Data Files tab.
If the Name field contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.
If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.
In an earlier version of Outlook:
1. On the Tools menu, click E-mail Accounts.
Note This option might be unavailable on some networks. The network administrator might have removed this option to protect the account information. If you do not see the Email Accounts option, contact the network administrator for help.
2. Click View or Change Existing Email Accounts, and then click Next.
3. Look at the Deliver new e-mail to the following location option. If the option contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.
If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.
Friday, November 7, 2008
How to make a backup copy of a .pst file
If you do not use Outlook with Microsoft Exchange Server, Outlook stores all its data in a .pst file. You can use the backup copy to restore your Outlook data if the original .pst file is damaged or lost. This section explains how to create a copy of your whole .pst file, with all the default items in the file.
Follow these steps to back up the whole .pst file:
1. Close any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.
2. Click Start, and then click Run. Copy and paste (or type) the following command in the Open box, and then press ENTER:
control panel
Control Panel opens.
Note If you see the Pick a category screen, click User Accounts, and then go to step 3.
3. Double-click the Mail icon.
4. Click Show Profiles.
5. Click the appropriate profile, and then click Properties.
6. Click Data Files.
7. Under Name, click the Personal Folders Service that you want to back up. By default, this service is called Personal Folders. However, it may be named something else.
Note If you have more than one Personal Folders Service in your profile, you must back up each set of .pst files separately.
If there are no entries called Personal Folders and you have not yet stored any information such as messages, contacts, or appointments in Outlook, you probably have not yet enabled the Personal Folders Service. Go to the "References" section for information about how to create a .pst file.
If you have no Personal Folders Services in your profile and you can store information such as messages, contacts, or appointments in Outlook, your information is probably being stored in a mailbox on an Exchange Server. Try using the instructions in the "How to back up .pst file data that is located on a Microsoft Exchange Server" section.
8. Click Settings, and then note the path and file name that appears.
Note Because the .pst file contains all data that is stored in the MAPI folders that Outlook uses, the file can be very large. To reduce the size of the .pst file, click Compact Now in the Settings window.
9. Close all the Properties windows.
10. Use Windows Explorer or My Computer to copy the file that you noted in step 8. You can copy the file to another location on the hard disk drive or to any kind of removable storage media, such as a floppy disk, a CD-ROM, a portable hard disk drive, a magnetic tape cassette, or any other storage device.
Follow these steps to back up the whole .pst file:
1. Close any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.
2. Click Start, and then click Run. Copy and paste (or type) the following command in the Open box, and then press ENTER:
control panel
Control Panel opens.
Note If you see the Pick a category screen, click User Accounts, and then go to step 3.
3. Double-click the Mail icon.
4. Click Show Profiles.
5. Click the appropriate profile, and then click Properties.
6. Click Data Files.
7. Under Name, click the Personal Folders Service that you want to back up. By default, this service is called Personal Folders. However, it may be named something else.
Note If you have more than one Personal Folders Service in your profile, you must back up each set of .pst files separately.
If there are no entries called Personal Folders and you have not yet stored any information such as messages, contacts, or appointments in Outlook, you probably have not yet enabled the Personal Folders Service. Go to the "References" section for information about how to create a .pst file.
If you have no Personal Folders Services in your profile and you can store information such as messages, contacts, or appointments in Outlook, your information is probably being stored in a mailbox on an Exchange Server. Try using the instructions in the "How to back up .pst file data that is located on a Microsoft Exchange Server" section.
8. Click Settings, and then note the path and file name that appears.
Note Because the .pst file contains all data that is stored in the MAPI folders that Outlook uses, the file can be very large. To reduce the size of the .pst file, click Compact Now in the Settings window.
9. Close all the Properties windows.
10. Use Windows Explorer or My Computer to copy the file that you noted in step 8. You can copy the file to another location on the hard disk drive or to any kind of removable storage media, such as a floppy disk, a CD-ROM, a portable hard disk drive, a magnetic tape cassette, or any other storage device.
Monday, November 3, 2008
Online Help about Text Vs. HTML Emails Services
HTML messages allow for text formatting, multiple columns, images, and brand recognition.
They are growing in popularity and over 95% of customer email programs today will support HTML email. Unfortunately most spam is also formatted using HTML and thus differentiating between requested email and HTML spam messages can be difficult.
HTML emails are therefore more likely to trigger spam filters. According to email deliverability expert Dori Friend, you should NEVER use HTML email. Dori's advice is supported by some studies.
A 2004 study by AWeber.com shows that plain text messages are undeliverable 1.15% of the time and HTML only messages were undeliverable 2.3% of the time.
But on the other hand we have seen tests were they changed from html to plain text and the open rates dropted with over 15%.
The whole Text vs. HTML email problem is still widely debated in ecommerce circles and the best advice we can give you is to test it out on your own.
Test and determine what works best for your customer base. Your test results will always be your most reliable source of information.
Here are some things to consider when making your decision:
· Over 95% of customer email clients are capable of receiving HTML emails. The compatibility rate will continue to increase. Few outdated email clients cannot display HTML, but you can pretty much bet that the majority of your customers will have newer versions of email clients.
· A surprisingly large portion of the population still uses dial-up to connect to the internet. This creates a longer load time for HTML emails.
· Spam filters are becoming increasingly sophisticated and often block HTML emails since most spam comes in that format. Work related and personal emails are generally in text and do not have delivery problems.
· HTML file sizes are typically larger than text emails and might therefore automatically get transferred to a user's Bulk/Junk or Trash folders. Aim to create HTML emails less than 24k in size.
Text has limited formatting features when compared to HTML, but it does not necessarily mean it is less effective. Whether you use Text or HTML, be sure to follow these formatting rules.
Tips for Formatting Text Emails:
· Use a text editor such as Notepad or WordPad when formatting your emails. Do NOT use Microsoft Word as it embeds a lot of formatting bugs that make it difficult to work with and results in errors on the recipients' ends.
· In text emails don't make the text bold, italicized, colored, or centered. Instead you can use CAPITAL letters for the words or phrases that need emphasis.
But don't go overboard; too much capitalization is difficult to read, gives the impression of yelling, and resembles spam. In fact many spam filters will deduct points for every CAPITALIZATION.
· The width most email clients can properly display is 65 characters (including spaces). Use a hard return (i.e. press the "Enter" key) every 60 characters or so. Remember that spaces count too. Exceeding 65 characters runs the risk of your recipients seeing awkward line breaks or cut off sentences.
· Create your text email first in Courier font and then in Arial. These are the most commonly used display fonts by email clients. Adjust line breaks and "white space" (i.e. the space between paragraphs). Your message will not look the same in both fonts, so do not stress over it. Concentrate on perfecting the format in Courier.
Tips for Formatting HTML Emails:
· Use an HTML editor like Dreamweaver and take advantage of all the easy to use formatting options. Here you can play around with the text alignment, font size, colors and more, and you don't even need to know HTML!
· Just as with text emails, HTML emails should not exceed a specified width. Wrap your message in a table no wider than 420 pixels. Your message may get cut off or not print properly if your table width is too large.
· Try to avoid using images. People with slow connections will have a hard time downloading them and those viewing your message offline will not see them at all, which could appear unprofessional on your part.
· Some email clients like Gmail initially don't show images, so make sure your messages are readable with or without images. We understand that images can be an essential component of your message, and if that's the case, then be sure to compress your image files properly.
· Use your formatting options tastefully. HTML allows you to make text bold, italicized, and underlined. You can use color and embed hyperlinks rather than use long URLs. You have a lot more ways to make your message visually appealing, however you want to be careful not to go too far.
For More Email Support get Email expert advise and help for troubleshoot your email problems.
They are growing in popularity and over 95% of customer email programs today will support HTML email. Unfortunately most spam is also formatted using HTML and thus differentiating between requested email and HTML spam messages can be difficult.
HTML emails are therefore more likely to trigger spam filters. According to email deliverability expert Dori Friend, you should NEVER use HTML email. Dori's advice is supported by some studies.
A 2004 study by AWeber.com shows that plain text messages are undeliverable 1.15% of the time and HTML only messages were undeliverable 2.3% of the time.
But on the other hand we have seen tests were they changed from html to plain text and the open rates dropted with over 15%.
The whole Text vs. HTML email problem is still widely debated in ecommerce circles and the best advice we can give you is to test it out on your own.
Test and determine what works best for your customer base. Your test results will always be your most reliable source of information.
Here are some things to consider when making your decision:
· Over 95% of customer email clients are capable of receiving HTML emails. The compatibility rate will continue to increase. Few outdated email clients cannot display HTML, but you can pretty much bet that the majority of your customers will have newer versions of email clients.
· A surprisingly large portion of the population still uses dial-up to connect to the internet. This creates a longer load time for HTML emails.
· Spam filters are becoming increasingly sophisticated and often block HTML emails since most spam comes in that format. Work related and personal emails are generally in text and do not have delivery problems.
· HTML file sizes are typically larger than text emails and might therefore automatically get transferred to a user's Bulk/Junk or Trash folders. Aim to create HTML emails less than 24k in size.
Text has limited formatting features when compared to HTML, but it does not necessarily mean it is less effective. Whether you use Text or HTML, be sure to follow these formatting rules.
Tips for Formatting Text Emails:
· Use a text editor such as Notepad or WordPad when formatting your emails. Do NOT use Microsoft Word as it embeds a lot of formatting bugs that make it difficult to work with and results in errors on the recipients' ends.
· In text emails don't make the text bold, italicized, colored, or centered. Instead you can use CAPITAL letters for the words or phrases that need emphasis.
But don't go overboard; too much capitalization is difficult to read, gives the impression of yelling, and resembles spam. In fact many spam filters will deduct points for every CAPITALIZATION.
· The width most email clients can properly display is 65 characters (including spaces). Use a hard return (i.e. press the "Enter" key) every 60 characters or so. Remember that spaces count too. Exceeding 65 characters runs the risk of your recipients seeing awkward line breaks or cut off sentences.
· Create your text email first in Courier font and then in Arial. These are the most commonly used display fonts by email clients. Adjust line breaks and "white space" (i.e. the space between paragraphs). Your message will not look the same in both fonts, so do not stress over it. Concentrate on perfecting the format in Courier.
Tips for Formatting HTML Emails:
· Use an HTML editor like Dreamweaver and take advantage of all the easy to use formatting options. Here you can play around with the text alignment, font size, colors and more, and you don't even need to know HTML!
· Just as with text emails, HTML emails should not exceed a specified width. Wrap your message in a table no wider than 420 pixels. Your message may get cut off or not print properly if your table width is too large.
· Try to avoid using images. People with slow connections will have a hard time downloading them and those viewing your message offline will not see them at all, which could appear unprofessional on your part.
· Some email clients like Gmail initially don't show images, so make sure your messages are readable with or without images. We understand that images can be an essential component of your message, and if that's the case, then be sure to compress your image files properly.
· Use your formatting options tastefully. HTML allows you to make text bold, italicized, and underlined. You can use color and embed hyperlinks rather than use long URLs. You have a lot more ways to make your message visually appealing, however you want to be careful not to go too far.
For More Email Support get Email expert advise and help for troubleshoot your email problems.
Wednesday, October 29, 2008
How to move the Standard toolbar to a location that is above the Address bar in Internet Explorer 7
INTRODUCTION
This article describes how to move the Standard toolbar to a location that is above the Address bar in Windows Internet Explorer 7.
MORE INFORMATION
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
When you press a keyboard combination, such as ALT+F, to open a menu on the Standard toolbar in Windows Internet Explorer 7, the Standard toolbar menu appears under the Address bar. You may want the Standard toolbar to be located above the Address bar in Internet Explorer 7. To move the Standard toolbar to a location that is above the Address bar in Internet Explorer 7, follow these steps.
Windows Vista
1. Click StartStart button, type regedit in the Start Search box, and then click regedit in the Programs list.
User Account Control permission If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
3. Right-click WebBrowser, point to New, and then click DWORD (32-bit) Value.
4. In the New Value #1 box, type ITBar7Position, and then press ENTER.
5. Right-click ITBar7Position, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then start Internet Explorer 7.
Microsoft Windows XP
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
Note If the WebBrowser key does not exist, you must create it. To do this, follow these steps:
a. Right-click Toolbar, point to New, and then click Key.
b. In the New Key #1 box, type WebBrowser, and then press ENTER.
3. Right-click WebBrowser, point to New, and then click DWORD Value.
4. In the New Value #1 box, type ITBar7Position, and then press ENTER.
5. Right-click ITBar7Position, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then start Internet Explorer 7.
APPLIES TO
• Windows Internet Explorer 7 for Windows XP
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Starter
source http://support.microsoft.com/
This article describes how to move the Standard toolbar to a location that is above the Address bar in Windows Internet Explorer 7.
MORE INFORMATION
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
When you press a keyboard combination, such as ALT+F, to open a menu on the Standard toolbar in Windows Internet Explorer 7, the Standard toolbar menu appears under the Address bar. You may want the Standard toolbar to be located above the Address bar in Internet Explorer 7. To move the Standard toolbar to a location that is above the Address bar in Internet Explorer 7, follow these steps.
Windows Vista
1. Click StartStart button, type regedit in the Start Search box, and then click regedit in the Programs list.
User Account Control permission If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
3. Right-click WebBrowser, point to New, and then click DWORD (32-bit) Value.
4. In the New Value #1 box, type ITBar7Position, and then press ENTER.
5. Right-click ITBar7Position, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then start Internet Explorer 7.
Microsoft Windows XP
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
Note If the WebBrowser key does not exist, you must create it. To do this, follow these steps:
a. Right-click Toolbar, point to New, and then click Key.
b. In the New Key #1 box, type WebBrowser, and then press ENTER.
3. Right-click WebBrowser, point to New, and then click DWORD Value.
4. In the New Value #1 box, type ITBar7Position, and then press ENTER.
5. Right-click ITBar7Position, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then start Internet Explorer 7.
APPLIES TO
• Windows Internet Explorer 7 for Windows XP
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Starter
source http://support.microsoft.com/
Tuesday, October 21, 2008
Email Delivery Codes: Errors
:: Error Delivery Codes
Now i am going to explane about Email Delevary Error, and try to give tips for Online Email Problem Support.How many times you got your outgoing emails back and wondered what is wrong with it? Every time when your email can not be delivered, the SMTP server sends you a notification, which includes a standard error message, associated with the real problem.
Each code is composed of three digits (X.X.X). The first digit gives the status of the email message:
# 2 means the email was succesfully sent;
# 4 means there was a temporary problem while sending the email (your email server may try to send it again or you have to resend it, depending on your server settings). Such error messages are using codes like 4.X.X, where X.X are used in order to give more precise information about the error;
# 5 means there is a permanent/fatal error related to the email (the email address of the receiver does not exist, it doesn't accept emails from you, etc). Such error messages are using codes like 5.X.X, where X.X are used in order to give more precise information about the error.
Here is a complete list of email delivery error codes, based on the Extended SMTP (ESMTP) standards, where X can be 4 or 5, depending on the error type (Persistent Transient or Permanent):
* X.1.0 Other address status
* X.1.1 Bad destination mailbox address
* X.2.0 Bad destination system address
* X.1.3 Bad destination mailbox address syntax
* X.1.4 Destination mailbox address ambiguous
* X.1.5 Destination mailbox address valid
* X.1.6 Mailbox has moved
* X.1.7 Bad sender's mailbox address syntax
* X.1.8 Bad sender's system address
* X.2.0 Other or undefined mailbox status
* X.2.1 Mailbox disabled, not accepting messages
* X.2.2 Mailbox full
* X.2.3 Message length exceeds administrative limit.
* X.2.4 Mailing list expansion problem
* X.3.0 Other or undefined mail system status
* X.3.1 Mail system full
* X.3.2 System not accepting network messages
* X.3.3 System not capable of selected features
* X.3.4 Message too big for system
* X.4.0 Other or undefined network or routing status
* X.4.1 No answer from host
* X.4.2 Bad connection
* X.4.3 Routing server failure
* X.4.4 Unable to route
* X.4.5 Network congestion
* X.4.6 Routing loop detected
* X.4.7 Delivery time expired
* X.5.0 Other or undefined protocol status
* X.5.1 Invalid command
* X.5.2 Syntax error
* X.5.3 Too many recipients
* X.5.4 Invalid command arguments
* X.5.5 Wrong protocol version
* X.6.0 Other or undefined media error
* X.6.1 Media not supported
* X.6.2 Conversion required and prohibited
* X.6.3 Conversion required but not supported
* X.6.4 Conversion with loss performed
* X.6.5 Conversion failed
* X.7.0 Other or undefined security status
* X.7.1 Delivery not authorized, message refused
* X.7.2 Mailing list expansion prohibited
* X.7.3 Security conversion required but not possible
* X.7.4 Security features not supported
* X.7.5 Cryptographic failure
* X.7.6 Cryptographic algorithm not supported
* X.7.7 Message integrity failure
Click For more Online Email Error Support
Now i am going to explane about Email Delevary Error, and try to give tips for Online Email Problem Support.How many times you got your outgoing emails back and wondered what is wrong with it? Every time when your email can not be delivered, the SMTP server sends you a notification, which includes a standard error message, associated with the real problem.
Each code is composed of three digits (X.X.X). The first digit gives the status of the email message:
# 2 means the email was succesfully sent;
# 4 means there was a temporary problem while sending the email (your email server may try to send it again or you have to resend it, depending on your server settings). Such error messages are using codes like 4.X.X, where X.X are used in order to give more precise information about the error;
# 5 means there is a permanent/fatal error related to the email (the email address of the receiver does not exist, it doesn't accept emails from you, etc). Such error messages are using codes like 5.X.X, where X.X are used in order to give more precise information about the error.
Here is a complete list of email delivery error codes, based on the Extended SMTP (ESMTP) standards, where X can be 4 or 5, depending on the error type (Persistent Transient or Permanent):
* X.1.0 Other address status
* X.1.1 Bad destination mailbox address
* X.2.0 Bad destination system address
* X.1.3 Bad destination mailbox address syntax
* X.1.4 Destination mailbox address ambiguous
* X.1.5 Destination mailbox address valid
* X.1.6 Mailbox has moved
* X.1.7 Bad sender's mailbox address syntax
* X.1.8 Bad sender's system address
* X.2.0 Other or undefined mailbox status
* X.2.1 Mailbox disabled, not accepting messages
* X.2.2 Mailbox full
* X.2.3 Message length exceeds administrative limit.
* X.2.4 Mailing list expansion problem
* X.3.0 Other or undefined mail system status
* X.3.1 Mail system full
* X.3.2 System not accepting network messages
* X.3.3 System not capable of selected features
* X.3.4 Message too big for system
* X.4.0 Other or undefined network or routing status
* X.4.1 No answer from host
* X.4.2 Bad connection
* X.4.3 Routing server failure
* X.4.4 Unable to route
* X.4.5 Network congestion
* X.4.6 Routing loop detected
* X.4.7 Delivery time expired
* X.5.0 Other or undefined protocol status
* X.5.1 Invalid command
* X.5.2 Syntax error
* X.5.3 Too many recipients
* X.5.4 Invalid command arguments
* X.5.5 Wrong protocol version
* X.6.0 Other or undefined media error
* X.6.1 Media not supported
* X.6.2 Conversion required and prohibited
* X.6.3 Conversion required but not supported
* X.6.4 Conversion with loss performed
* X.6.5 Conversion failed
* X.7.0 Other or undefined security status
* X.7.1 Delivery not authorized, message refused
* X.7.2 Mailing list expansion prohibited
* X.7.3 Security conversion required but not possible
* X.7.4 Security features not supported
* X.7.5 Cryptographic failure
* X.7.6 Cryptographic algorithm not supported
* X.7.7 Message integrity failure
Click For more Online Email Error Support
Monday, October 13, 2008
Benefits of Creating Email Rules in Microsoft Outlook
Microsoft Outlook is one of the most preferred e-mail clients which offer a calendar, a journal, web browsing, task and contact management. It comes bundled with the Microsoft Office suite.
Computer savvys use Outlook the most as it helps them to communicate through email, offers phone support and other features like group scheduling. Users can customize every mail they send or receive. This is done by creating rules for handling of incoming email messages. Email rules serve as etiquette guides and differ according to personal choice or nature of users’ business. In other words, an email rule is a set of conditions that help in processing and organizing messages automatically. The condition will specify the messages that the rule will apply to.
Outlook will compare every incoming/outgoing messages to the conditions and rules set. Messages fulfilling the conditions are the handled according to the rules defined actions. This is why it is always suggested to create email rules based on the content of the e-mail.
Creating email rules help users to designate all emails from a particular sender or email service provider to a particular folder. Rules can be used to set up notification, such as an email alert tone when any important email comes. The user can assign different categories to messages to be sent depending on contents of the email. Overall, setting email rules allows easy mail management and simplify the task to a great extent.
Although sending and receiving emails work efficiently in Outlook, but some un-explained error may pop up sometime. Some error messages do not feature usable information for analyzing the problem. Outlook email errors and other email problems can easily be troubleshooted through Outlook Support which is easily available on the Internet nowadays. Such support services are also known as online tech support and is certainly cheaper than calling an expensive technician to premises.
The advantage of tech support lies in its simplicity to offer the customer to control all actions taken on his/her system. Speaking of the online support services, the customer can pick the brains of an expert technician to get their problem solved within a few minutes.
Computer savvys use Outlook the most as it helps them to communicate through email, offers phone support and other features like group scheduling. Users can customize every mail they send or receive. This is done by creating rules for handling of incoming email messages. Email rules serve as etiquette guides and differ according to personal choice or nature of users’ business. In other words, an email rule is a set of conditions that help in processing and organizing messages automatically. The condition will specify the messages that the rule will apply to.
Outlook will compare every incoming/outgoing messages to the conditions and rules set. Messages fulfilling the conditions are the handled according to the rules defined actions. This is why it is always suggested to create email rules based on the content of the e-mail.
Creating email rules help users to designate all emails from a particular sender or email service provider to a particular folder. Rules can be used to set up notification, such as an email alert tone when any important email comes. The user can assign different categories to messages to be sent depending on contents of the email. Overall, setting email rules allows easy mail management and simplify the task to a great extent.
Although sending and receiving emails work efficiently in Outlook, but some un-explained error may pop up sometime. Some error messages do not feature usable information for analyzing the problem. Outlook email errors and other email problems can easily be troubleshooted through Outlook Support which is easily available on the Internet nowadays. Such support services are also known as online tech support and is certainly cheaper than calling an expensive technician to premises.
The advantage of tech support lies in its simplicity to offer the customer to control all actions taken on his/her system. Speaking of the online support services, the customer can pick the brains of an expert technician to get their problem solved within a few minutes.
Thursday, October 2, 2008
Learning from the Congressional E-Mail Bottleneck
In the U.S., people are so upset with their congressional leaders with regard to the economic bailout measure that they are overwhelming the e-mail Support system contacting their representatives. As a result, many are getting a message similar to what they would get if they overwhelmed a phone system: “Try back later.” This creates a bigger problem for Congress; voters who are already upset with their congressional leaders are given the impression that those leaders don’t have the time for them during a crucial period, and mail that may be critical on other subjects isn’t getting through. Unfortunately, even when the mail does get through, it is coming in such massive numbers that there may be no real way to analyze it in time to respond effectively.
In addition, it is likely that a relatively few panicked constituents are generating most of the traffic and that spam is significantly exacerbating this problem. There are tools that can help with all of this.
Anti-Spam Tools Applied to the Email Problem
SonicWall has one of the leading tools used to address traffic management issued. While it is primarily designed to address directory harvest and denial of service attacks, this same tool could be applied to the problem that Congress is experiencing by removing not only the spam but blocking only the individuals who feel the need to e-mail several times a day and thus overload the system.
SonicWall works at both the e-mail and the connection level to do pattern analysis so that it can deal with massive volumes and keep an e-mail system from being buried by a wave.
A similar product called Praetor G2, while more closely aligned with anti-spam activities, promotes a rule wizard feature that could be used to aggregate waves of messages into buckets automatically and help set up the result for analysis.
The Appeal of Hosted
BoldMail was developed to address sales-oriented problems and appears designed primarily for marketing campaigns that could create high loading levels on e-mail systems. This, coupled with a lot of volunteers, could be very useful. Assuming you had the manpower, it could take the remaining inbound e-mail, route it to a volunteer for response, and provide metrics as to how quickly and effectively the responses were handled.
BoldMail is a hosted solution, which means it could be used as a stop gap measure so that extra resources would be available during a crisis, but those extra costs wouldn’t be incurred during times when traffic was at more normal levels. This could be particularly useful during a proxy fight, when new products are rolled out to mass markets for both sales and service support, and any time traffic loading exceeded system capabilities.
Analyze What You Have
Tools like HP’s RISS (one of the most powerful), Clearwell Email Intelligence (one of the most innovative), and EMC’s tools (richest tool set) can then be used for e-mail analysis. Part of the problem isn’t just getting back to the constituent, it is rapidly rolling up what these voters want and voting on the bailout program in a timely fashion. These tools are designed to analyze large mail repositories for regulatory compliance, but they can be applied to this problem as well to determine trends and rapidly form opinions based on what is coming in real time.
These tools do appear to require a substantial amount of expertise but that, in my experience, is true of any good analysis tool. The person using it needs to know how to do so properly or the results won’t be reliable.
Wrapping Up
Each of the tools I’ve identified has peers; in some cases, I’ve listed them, but the time to have a plan in place to deal with a problem like the one the U.S. Congress is dealing with is before that problem occurs. The fact that congressional IT managers have to block critical e-mail and put the politicians’ jobs and effectiveness at risk suggests this planning wasn’t done and lowers the overall impression of congressional effectiveness. With approval ratings already at an all-time low, this doesn’t bode well for reelections.
So too in business, if stockholders or customers can’t get through to the company, they are likely to make decisions that will result in layoffs or even company failures. I recall that a similar problem during the Windows 95 launch caused sales for that product to crater. This was one of the big turning points in Microsoft’s history, when it went from a firm that folks stood in line for towards being one that created product concerns.
It might be wise to make sure you have a plan to deal with an e-mail wave, and it probably is a good idea to be able to analyze e-mail more effectively, if only to make sure people are being responsive to customer needs.
In addition, it is likely that a relatively few panicked constituents are generating most of the traffic and that spam is significantly exacerbating this problem. There are tools that can help with all of this.
Anti-Spam Tools Applied to the Email Problem
SonicWall has one of the leading tools used to address traffic management issued. While it is primarily designed to address directory harvest and denial of service attacks, this same tool could be applied to the problem that Congress is experiencing by removing not only the spam but blocking only the individuals who feel the need to e-mail several times a day and thus overload the system.
SonicWall works at both the e-mail and the connection level to do pattern analysis so that it can deal with massive volumes and keep an e-mail system from being buried by a wave.
A similar product called Praetor G2, while more closely aligned with anti-spam activities, promotes a rule wizard feature that could be used to aggregate waves of messages into buckets automatically and help set up the result for analysis.
The Appeal of Hosted
BoldMail was developed to address sales-oriented problems and appears designed primarily for marketing campaigns that could create high loading levels on e-mail systems. This, coupled with a lot of volunteers, could be very useful. Assuming you had the manpower, it could take the remaining inbound e-mail, route it to a volunteer for response, and provide metrics as to how quickly and effectively the responses were handled.
BoldMail is a hosted solution, which means it could be used as a stop gap measure so that extra resources would be available during a crisis, but those extra costs wouldn’t be incurred during times when traffic was at more normal levels. This could be particularly useful during a proxy fight, when new products are rolled out to mass markets for both sales and service support, and any time traffic loading exceeded system capabilities.
Analyze What You Have
Tools like HP’s RISS (one of the most powerful), Clearwell Email Intelligence (one of the most innovative), and EMC’s tools (richest tool set) can then be used for e-mail analysis. Part of the problem isn’t just getting back to the constituent, it is rapidly rolling up what these voters want and voting on the bailout program in a timely fashion. These tools are designed to analyze large mail repositories for regulatory compliance, but they can be applied to this problem as well to determine trends and rapidly form opinions based on what is coming in real time.
These tools do appear to require a substantial amount of expertise but that, in my experience, is true of any good analysis tool. The person using it needs to know how to do so properly or the results won’t be reliable.
Wrapping Up
Each of the tools I’ve identified has peers; in some cases, I’ve listed them, but the time to have a plan in place to deal with a problem like the one the U.S. Congress is dealing with is before that problem occurs. The fact that congressional IT managers have to block critical e-mail and put the politicians’ jobs and effectiveness at risk suggests this planning wasn’t done and lowers the overall impression of congressional effectiveness. With approval ratings already at an all-time low, this doesn’t bode well for reelections.
So too in business, if stockholders or customers can’t get through to the company, they are likely to make decisions that will result in layoffs or even company failures. I recall that a similar problem during the Windows 95 launch caused sales for that product to crater. This was one of the big turning points in Microsoft’s history, when it went from a firm that folks stood in line for towards being one that created product concerns.
It might be wise to make sure you have a plan to deal with an e-mail wave, and it probably is a good idea to be able to analyze e-mail more effectively, if only to make sure people are being responsive to customer needs.
Friday, September 26, 2008
Outsourcing Email Support Services
Customers are of utmost importance to any business organization and in today’s technologically developed age, emails play a vital role in customer sales and support. But very often thousands of emails from valued customers go unnoticed or unanswered due to a variety of reasons. This is where outsourcing of your non voice support or email support services comes in handy and becomes a cost- effective tool for enhancing your customer service relations.
Outsourcing companies in India offer technical and non- technical email support for varied products and services. They make sure that each and every query is answered with appropriate and prompt replies. All email support professionals are trained in answering
·customer care queries
·technical support queries
·order fulfillment of products and services
·verification queries
·complete query resolution
· resolving escalated cases
In order to make sure that no error is committed, outsourcing companies first create a knowledge database, based on client requirement, of all the possible frequently asked questions. The created database is then constantly updated and modified, based upon the data received from various interactions with potential customers.
Email support services provide personalized and accurate answers to each and every query that your customer puts forward. This cannot be achieved by an auto response acknowledgement since it is both impersonal and very often inaccurate. The various other benefits include
·Dedicated, fast and accurate email support services offered on a 24×7 basis
· Quick turnaround time
·Extensive knowledge base to answer customers’ queries quickly and efficiently
· Huge cost reductions with greater service availability and enhanced customer service quality
·Experienced, qualified and trained email support professionals
·Services offered at affordable and competitive prices
Friday, September 12, 2008
E-Mail - Importance & Recovery
E-mail abbreviated for Electronic Mail is a way to send message over network. Use of email has increased remendously as it is fast, reliable, cheap and effective way of communication. In today's competitive world of business, email has become the important mode of communication. It has become the backbone of the organization. Bigger organization uses their own mailing server to contact to the client or their own employee. Outlook express or Microsoft outlook is used to store the mails. As the mail server can store such a big amount of data and it is also unsecured. So the mails are down from mail server to the individual machine. Storing of email includes physical storage, logical storage as well as backup and recovery. The biggest security threat to any mail storage is email data to be lost. The general loss of mails is because of viruses, system format, and accidental deletion of mail. Mail could also be lost due to outlook express gets corrupted or Microsoft outlook not opening. To recover the mail from such conditions email recover software has been developed. Email recovery software scans extract and saves email from .mbx and .dbx files in which Microsoft Outlook Express stores messages and folders on the local drive. Good Data recovery software is helpful in recovering mails from the following conditions. • Provides Mail Recovery from Outlook Express 4 mbx files and Outlook Express 5/6 dbx files.
• Provides deleted email recovery of dbx files and mbx files from corrupt media, such as floppy disks, Zip disks, CD ROMs, etc.
• Provides Mailbox repair of dbx files and mbx files.
• Support to repair dbx and mbx files with the 2GB size limit problem.
• Recovers deleted email attachments.
• Recovered messages may be opened directly in MS Outlook Express.
• Recovered messages may be saved in the *.eml file format on any (including network) disks visible by the host operating system.Stellar Phoenix Mailbox Standard is one such Email recovery software for repairing Outlook Express email folders if they are damaged or corrupted.
• Provides deleted email recovery of dbx files and mbx files from corrupt media, such as floppy disks, Zip disks, CD ROMs, etc.
• Provides Mailbox repair of dbx files and mbx files.
• Support to repair dbx and mbx files with the 2GB size limit problem.
• Recovers deleted email attachments.
• Recovered messages may be opened directly in MS Outlook Express.
• Recovered messages may be saved in the *.eml file format on any (including network) disks visible by the host operating system.Stellar Phoenix Mailbox Standard is one such Email recovery software for repairing Outlook Express email folders if they are damaged or corrupted.
Sunday, August 31, 2008
Thursday, August 28, 2008
What is E-mail Spam?
E-mail spam, also known as "bulk e-mail" or "junk e-mail," is a subset of spam that involves nearly identical messages sent to numerous recipients by e-mail. A common synonym for spam is unsolicited bulk e-mail (UBE). Definitions of spam usually include the aspects that email is unsolicited and sent in bulk. "UCE" refers specifically to "unsolicited commercial e-mail."
E-mail spam slowly but exponentially grew for several decades to several billion messages a day. Spam has frustrated, confused, and annoyed e-mail users. Laws against spam have been sporadically implemented, with some being opt-out and others requiring opt in e-mail. The total volume of spam (over 100 billion emails per day as of April 2008) has leveled off slightly in recent years, and is no longer growing exponentially. The amount received by most e-mail users has decreased, mostly because of better filtering. About 80% of all spam is sent by fewer than 200 spammers. Botnets, networks of virus-infected computers, are used to send about 80% of spam. The cost of spam is borne mostly by the recipient, so it is a form of postage due advertising. For more about Email Problem and troubleshoot it go to Email Support Services.
E-mail addresses are collected from chatrooms, websites, newsgroups, and viruses which harvest users' address books, and are sold to other spammers. Much of spam is sent to invalid e-mail addresses. ISPs have attempted to recover the cost of spam through lawsuits against spammers, although they have been mostly unsuccessful in collecting damages despite winning in court.
Monday, August 4, 2008
Email Support Services Tutorials
Email has now become the primary means of data transmission and customer relationship management. As a result many companies are outsourcing their non-voice call center needs, including Email support services.
What role does an email support service play in my company's eCRM program?
• Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their eCRM needs, including email support services.
• Low cost, non intrusive and any time-anywhere access are some of the advantages of email based communication.
• An efficient email response service is crucial to any company's brand building and growth.
How can offshore email support services help me?
• Having your customer's email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.
• Offshore email services enable you to balance work between peak and off-peak periods.
• As a result it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.
• Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.
How will this setup work?
• A knowledge base of frequently asked questions and answers will be created in collaboration with our customers needs and requirements.
• The knowledge bases are continually updated and improved, based on our agent's interactions with customers.
• Realizing that there are few quick fix solutions, our agents are thoroughly trained and familiarized with the client's processes, products and services.
• When an email is received, incoming messages are scanned and routed to the appropriate agent. Our trained and competent agents provider clear, consistent, and complete answers to increase customer satisfaction and reduce follow-ups.
What role does an email support service play in my company's eCRM program?
• Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their eCRM needs, including email support services.
• Low cost, non intrusive and any time-anywhere access are some of the advantages of email based communication.
• An efficient email response service is crucial to any company's brand building and growth.
How can offshore email support services help me?
• Having your customer's email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.
• Offshore email services enable you to balance work between peak and off-peak periods.
• As a result it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.
• Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.
How will this setup work?
• A knowledge base of frequently asked questions and answers will be created in collaboration with our customers needs and requirements.
• The knowledge bases are continually updated and improved, based on our agent's interactions with customers.
• Realizing that there are few quick fix solutions, our agents are thoroughly trained and familiarized with the client's processes, products and services.
• When an email is received, incoming messages are scanned and routed to the appropriate agent. Our trained and competent agents provider clear, consistent, and complete answers to increase customer satisfaction and reduce follow-ups.
Tuesday, July 29, 2008
How to Connect the Internet Service
If you are reading this online, undoubtedly you're already connected to the Internet. And if you're lucky, you have a high-speed DSL, cable or wireless connection. For those still tangling with older technology, we offer this admittedly dated information first written in 1996!
T o go online your computer must be equipped with a modem, a device that translates the digital signals from your computer into analog signals that travel over a standard phone line. Those are the scratchy sounds you hear from a modem's speaker. Believe it or not, there is actually meaning in all that noise. A modem on the other end of the line understands it and converts the sounds back into digital information.
Modems come in different speeds and are measured in bps or bits per second. A 28.8 Kbps modem transmits data at speeds up to 28,800 bits per second. A 56 Kbps modem is twice as fast, sending and receiving data at a rate of up to 56,000 bits per second. Almost all modems today are at least 56 Kbps.
Why does speed matter? On the Internet, you are constantly exchanging data with other computers. Some of these digital files can be quite large, especially for audio and video clips. As you will soon discover, you want this exchange to happen as quickly as possible. Through the Internet we got an Email Services and Email Support that facilitate the mailing service on the web.
Modems come in different speeds and can be installed inside your computer (internal), or connected to your computer's serial port (external). These days all new computers come equipped with an internal modem. But if you need to buy a modem for an older computer, consider purchasing an external one for two reasons. First, they are much easier to install. Second, occasionally your modem will freeze and needs to be reset. If your modem is external you can simply turn it off and on again. If it's internal, the only way to reset it is to turn off your computer and reboot, which can take several minutes
Wednesday, July 23, 2008
E-mail hosting service
An email hosting service is an Internet hosting service that runs email servers.
Email hosting services usually offer premium email at a cost as opposed to advertising supported free Email Support or free webmail. Email hosting services thus differ from typical end-user email providers such as webmail sites. They cater mostly to demanding email users and Small and Mid Size (SME) businesses, while larger enterprises usually run their own email hosting service. Email hosting providers allow for premium email services along with custom configurations and large number of accounts. In addition, hosting providers manage user's own domain name, including any email authentication scheme that the domain owner wishes to enforce in order to convey the meaning that using a specific domain name identifies and qualifies email senders.
Most email hosting providers offer advanced premium email solutions hosted on dedicated custom email platforms. The technology and offerings of different email hosting providers can therefore vary with different needs. Email offered by most webhosting companies is usually more basic standardized POP3 based email and webmail based on open source webmail applications like Horde or Squirrelmail. Almost all webhosting providers offer standard basic email while not all email hosting providers offer webhosting.
Email hosting services usually offer premium email at a cost as opposed to advertising supported free Email Support or free webmail. Email hosting services thus differ from typical end-user email providers such as webmail sites. They cater mostly to demanding email users and Small and Mid Size (SME) businesses, while larger enterprises usually run their own email hosting service. Email hosting providers allow for premium email services along with custom configurations and large number of accounts. In addition, hosting providers manage user's own domain name, including any email authentication scheme that the domain owner wishes to enforce in order to convey the meaning that using a specific domain name identifies and qualifies email senders.
Most email hosting providers offer advanced premium email solutions hosted on dedicated custom email platforms. The technology and offerings of different email hosting providers can therefore vary with different needs. Email offered by most webhosting companies is usually more basic standardized POP3 based email and webmail based on open source webmail applications like Horde or Squirrelmail. Almost all webhosting providers offer standard basic email while not all email hosting providers offer webhosting.
Monday, July 7, 2008
How to Talk With Internet Telephony
You can make talk with cheap with internet Telephony. Now I am discussing some thing about Email Support and further continuing with latest update about Email .With the deregulation of the U.S. telecommunications industry, the price of phone calls has plummeted in recent years. But even at reduced rates, monthly charges can added up for chatty folks. A new technology, Internet telephony, also known as VoIP (Voice over Internet Protocol) virtually eliminates long distances charges, allowing you to call almost anywhere in the world for the price of a local call. If you have broadband Internet access, you can't beat the price--it's practically free.
Digital Dialing
With Internet telephony or VoIP, you place a voice call either from your computer to another person's computer or to a landline or mobile phone. When calling from computer-to-computer, both parties must have compatible telephony software and be online at the same time. At the moment, there are no universal standards, so be sure to determine which software the person you want to call uses. Calling from computer-to-telephone is simpler, because only you need the software. You can download telephony software and it's free. In either case, you'll also need some hardware: a sound card (most computers already have one installed), a microphone and speakers (or a
Digital Dialing
With Internet telephony or VoIP, you place a voice call either from your computer to another person's computer or to a landline or mobile phone. When calling from computer-to-computer, both parties must have compatible telephony software and be online at the same time. At the moment, there are no universal standards, so be sure to determine which software the person you want to call uses. Calling from computer-to-telephone is simpler, because only you need the software. You can download telephony software and it's free. In either case, you'll also need some hardware: a sound card (most computers already have one installed), a microphone and speakers (or a
Tuesday, July 1, 2008
Address Book Tutorial
I am continuing Outlook Support and Email Support about What is the Address Book. I hope it is helpful for the Outlook users.
The Address Book is a collection of address books or address lists. You can use the Address Book to look up and select names, e-mail addresses, and distribution lists when you address messages. When you type a name in the To, Cc, or Bcc box (To, Cc, and Bcc boxes: A message is sent to the recipients in the To box. Recipients in the Cc (carbon copy) and Bcc (blind carbon copy) boxes also get the message; however, the names of the recipients in the Bcc box aren't visible to other recipients.) Of an e-mail message, Microsoft Outlook automatically checks to see if the name you typed matches a name in the Address Book. If there is a match, the name is resolved — the Display Name and e-mail address are filled in — allowing you to send the message. If there is no match, the Check Names dialog box prompts you for more information or you can create a contact by clicking New Contact. If more than one name contains the letters you typed, you can select a name from the list.
In addition to using the Address Book to address messages, you can look up names and other information, such as office locations and telephone numbers, by typing the name in the Find a contact box on the Standard toolbar (toolbar: A bar with buttons and options that you use to carry out commands. To display a toolbar, press ALT and then SHIFT+F10.).
When you first open the Address Book, the default address book (usually your Global Address List) is displayed. You can change the default address book and also set other Address Book preferences, such as which address book to check first when sending a message and the location to store personal addresses.
Wednesday, June 25, 2008
Virtual Meetings
One of the most compelling features of the Internet may well be the ability to communicate inexpensively in real time, via personal computers. With the Internet, you can see, hear, talk to and collaborate with people in different locations around the world, without the expense of travel.
Conferencing can take many forms, such as videoconferencing, audio conferencing, multimedia conferencing, screen-sharing, and to a lesser extent, what is referred to in Web parlance as chat. The cost of implementing these types of systems can run less than US$50 per computer and is available for Windows, Macintosh, Linux and UNIX operating systems.
For More about Email use the following
Email Support
Fix Email Problem
Conferencing can take many forms, such as videoconferencing, audio conferencing, multimedia conferencing, screen-sharing, and to a lesser extent, what is referred to in Web parlance as chat. The cost of implementing these types of systems can run less than US$50 per computer and is available for Windows, Macintosh, Linux and UNIX operating systems.
For More about Email use the following
Email Support
Fix Email Problem
Wednesday, June 18, 2008
How to Use the Site
On Learn the Net, as with most websites, your starting point is called the home page. You can always return to it by clicking our logo.
Along the left side of each page, you'll find a list of subjects. Just click on a subject for a list of related articles. Then click on the title to read the article. Here's how the site is structured:
Throughout Learn the Net--in fact on most web pages--you will see words that are in color, usually blue, and often underlined. By clicking on these words, known as hypertext, you jump to other places on the page, to other pages on the site, or to other resources on the Internet
When you click on a link to content not associated with Learn the Net, it will open in a new browser window. That way, you can easily return to the Learn the Net article you were reading. When you're finished with the new page, close the window by clicking the X in the upper right corner.
You'll also notice that some words have double green underlines. When you place your cursor over these keywords, a small box pops up with links to subject-related websites. These sponsored links may interest you. If so, click on either the green underlined word or the pop-up box to visit the advertiser's website.
You can also click on certain graphics, called hyperlinks, to access other resources. How do you know which images link to other content? Watch your pointer. When it rolls over hypertext or a hyperlinked graphic, the cursor changes from an arrow to a hand.
Whether you are on Learn the Net or another site, you can always return to the previous page by clicking on the Back button on your browser toolbar.
For more Email Support and Fix email problem online and get help to Certified Technician.
Thursday, June 12, 2008
Email Support
Hi, I am continuing my work with new post. Some list are given below which is help to all fix your email problem. Now a day million of people use the internet services and facing so many problems with email. There are following link are given below ……
Monday, June 9, 2008
What is Broadband
The distinctive chatter of a dial-up modem is rapidly becoming a sound of the past as broadband sweeps the global. According to a study almost two-thirds of Internet users now use high-speed connections. It's no mystery why when you consider the enormous benefits:
Save Time: Broadband operates from 10 to 20 times faster than a dial-up connection, enabling the speedy transfer of large amounts of data. For instance, downloading a typical song takes a few seconds versus perhaps ten minutes with dial-up; e-mailing digital photos is almost instantaneous.
Save Money: If you now dedicate a second phone line for Internet access, you can cancel it. Also, broadband subscribers usually pay a flat monthly fee, avoiding hourly usage charges. In the long run, it may actually cost you less for broadband than for a dial-up account.
Convenience: With broadband you have instant Internet access, 24/7, so you don't have to connect each time you want to go online--you're always connected. This makes it easy to access information when you need it, check your e-mail, and even make phone calls over the Internet. Also, multiple computers can share a broadband connection, a great feature if members of your family want to be online at the same time.
New Services: Once you have high-speed Internet access, a new world of possibilities opens to you, such as telecommuting, videoconferencing, and Internet telephony. You can also listen to online radio and watch streaming video, as well as download film clips and movies.
If you are facing any email problem you can take online email support. I want to also share information about Outlook Support and provide computer help.I will continue with other information about email support
Friday, May 30, 2008
What is Domain Name System
When you think of the Internet, you probably think of ".com." Just what do those three letters at the end of a World Wide Web address mean?
In order to locate online data, the servers that host the information each have a unique numerical address. For example, the numerical address for the White House is 198.137.240.100. But since few people want to remember long strings of numbers, the Domain Name System (DNS) was invented. DNS, a critical part of the Internet's technical infrastructure, correlates a numerical address to a word. To access the White House website, you could type its number into the address box of your web browser. But most people prefer to use "www.whitehouse.gov." In this case, the domain name is whitehouse.gov.
The Structure of a Domain Name
A domain name always has two or more parts separated by dots and typically consists of some form of an organization's name and a three letter or more suffix. For example, the domain name for IBM is "ibm.com"; the United Nations is "un.org."
The domain name suffix is known as a generic top-level domain (gTLD) and it describes the type of organization. However in the last few years, the lines have blurred somewhat between these categories. Currently in use of these gTLDs:
.aero--For the air-transport industry
.biz--Reserved for businesses
.com--For businesses, commercial enterprises, or online services like America Online. Most companies use this extension.
.coop--Reserved for cooperatives
.edu--For educational institutions and universities
.gov--Reserved for
.info--For all uses
.int--For organizations established by international treaties
.mil--For the
.museum--For use by museums
.name--For use by individuals
.net--For networks; usually reserved for organizations such as Internet service providers
.org--For non-commercial organizations
.pro--For use by professionals, such as attorneys and physicians
ICANN, the Internet Corporation for Assigned Names and Numbers, manages the Domain Name System. For the latest news, visit the ICANN website. The more popular TLDs (.com, .net, .org, .biz, .info, .name) are available to the general public for registration of domain names.
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Monday, May 19, 2008
How to Work Yahoo Search Engine
First we'll try Yahoo! One trick when searching is to narrow your focus. Entering "Yahoo Inc has introduced a software development tool that lets outside parties create customized views of Yahoo Web search results, the company said on Thursday.
Making good on one piece of a strategy to open up its core network services, Yahoo said it was offering SearchMonkey, a technology that lets website owners display selected Yahoo search results on their sites.
Instead of offering a one-size-fits-all approach to search, Yahoo is allowing website owners and users to have more choice about what information they want to show and see when they use Yahoo search.
Yahoo said SearchMonkey can create custom views of Yahoo search in as little as 10 minutes. The free website building tool can be found at http://developer.search.yahoo.com/.
I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the E-mail Support providing Computer Help.
Wednesday, May 14, 2008
Searching the Web
With billions of web pages online, you could spend a lifetime surfing the Web, following links from one page to another. Amusing perhaps, but not very efficient if you're seeking some specific information. So where do you start? searching the Internet requires part skill, part luck and a little bit of art. Fortunately, a number of free online resources help with the hunt.
You've probably heard of search engines such as Yahoo!, Google, and Ask.com. There are literally dozens of these tools to help you locate what you're looking for. The trick understands how they work so you can use the right tool for the job.
Search engines break down into two types: directories and indexes. Directories, such as Yahoo!, are good at identifying general information. Like a card catalog in a library, they classify websites into categories, such as accounting firms, English universities and natural history museums. The results of your search will be a list of websites related to your search term. For instance, if you are looking for natural history museums, you might use a directory to find it.
But what if you want specific information, such as biographical information about Leonardo da Vinci? Web indexes are the way to go, because they search all the contents of a website. Indexes use software programs called spiders and robots that scour the Internet, analyzing billions of web pages, newsgroup and blog postings, and indexing all of the words.
Indexes like Google and MSN Search identify the text on individual pages of a website that match your search criteria, even if the site itself has nothing to do with what you are looking for. You can often find unexpected gems of information this way, but be prepared to wade through a lot of irrelevant information too.
Now let's try using Google, an index-based Search engine. Once again, enter "
To search for documents that contain just this phrase, use quotation marks around the terms ("
But even better, try entering "
Ask.com uses a technology called natural language query, a fancy way of saying that you can ask your question in plain English. By typing a question like "What is the
Bear in mind that websites tend to change often. These changes are not always reflected in the search engine database, particularly for directories. Typically, websites are registered with search engines when they first go online. After that, changes are not reported generally. To find the most recent information, your best bet is a search engine that use Web-indexing robots, software that constantly search the Internet , recording additions and changes.
I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the E-mail Support providing Computer Help.
Friday, May 9, 2008
What is Online Networking
More than just a storehouse of information, the Internet has become a place for human interaction--the 21st century version of a town square or mall. In the last few years, social networking sites have exploded, allowing millions of people around the world to meet and hang out together. Hundreds of millions of people have joined community sites. Among certain age groups, not having an online presence is almost like not existing!
Creating a personal page can be as simple as entering a few details about yourself, or spending hours building an electronic incarnation of your inner thoughts and interests. Typically, your profile page is a work in progress, updated as often as you wish.
Be aware that just as some unsavory characters hang out at the mall looking to prey on unsuspecting people, the same is true in cyberspace. We'll give you some tips later to keep you self.
How to work Online Networking
First, set up an account, which is usually free. Some sites have age restrictions and are only available if you are 13 or older; some, like Myspace, are open to anyone that wants to join, while others, like Facebook, are restricted to college students. So before posting a profile, think about your purpose. If you want to discuss pop music, MySpace may be right for you, but if you're interested in professional networking, consider LinkedIn.
Once your account is open, you create a personal page by entering your profile and uploading content. Your page tells the world all about you and your interests. A personal page can include photos of friends, family and pets, favorite music groups, songs, and videos. The only limit is your imagination and common sense--more on this in a moment.
Having an online profile is a terrific way to express yourself and to find people that share similar interests. Once you find a kindred soul or she or he finds you, you communicate via e-mail or instance massaging . Sometimes people agree to meet in person, but many times, relationships remain virtual.
Before you start, spend time viewing other people's pages to get ideas and to see what's appropriate for the community you join.
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Monday, May 5, 2008
Computer Viruses
Viruses, worms and Trojan horses are human-made software programs created specifically to wreak havoc on Personal Computers and networks. The chance of contracting one of these computer viruses over the Internet has increased dramatically. In fact, unless you run anti-virus software, your computer will almost certainly become infected. Typically, you get a virus by opening infected e-mail attachments.
Some viruses are relatively harmless to individuals. They just attach themselves to outgoing messages or e-mail themselves to all the contacts listed in your address book. The sudden flood of e-mail overwhelms mail servers, causing the system to crash.
Other viruses are more destructive and may lie dormant until a certain date. Then they spring to life to do their dirty deeds. Sometimes a strange message appears on your screen, or data and programs may be modified. In the worst case, all the files on your hard drive may be wiped out. These pernicious programs start on one computer, then replicate quickly, infecting other computers around the world.
In 1988 a student at
The initial antivirus installation was straightforward and pain-free. It recognized a previous antivirus installation of Norton Internet Security and dutifully uninstalled it before proceeding. I want to share my experience about computer virus and get Computer help. I will continue later with another post Technical Support for Computer Virus resolution
Friday, May 2, 2008
E-mail Conferencing Virtual Meetings
One of the most compelling features of the Internet may well be the ability to communicate inexpensively in real time, via personal computers. With the Internet, you can see, hear, talk to and collaborate with people in different locations around the world, without the expense of travel.Videoconferencing
Conferencing can take many forms, such as videoconferencing, audio conferencing, multimedia conferencing, screen-sharing, and to a lesser extent, what is referred to in Web parlance as chat. The cost of implementing these types of systems can run less than US$50 per computer and is available for Windows, Macintosh, Linux and UNIX operating systems Support.
Videoconferencing
Let's say you want to assemble a geographically dispersed group of people for a brainstorming session. Conference programs, such as the Microsoft's NetMeeting, allow virtual workgroups to communicate via the Internet; participants see each others' faces in small windows on their monitors and hear their voices on computer speakers. You can use video and audio simultaneously, just audio, or use the screen-sharing capability to collaborate on documents without either audio or video.
To videoconference, you'll need a digital video camera. Color webcams now sell for less than US$50. Some laptop computers have built-in webcams.
Conferencing can be done one-to-one, one-to-many (called multicast), and many-to-many (called multipoint). Most conferencing software is built on open industry standards so that a dial-up connection is enough to get you in the game. However, broadband connections give far better results.
Videoconferencing via the Web has enormous potential for enhancing communications for small and mid-sized companies, as well as for distance learning. However, at the very minimum you will need a high-speed Internet connection for acceptable video quality.
I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the E-mail Support and providing a computer Help
Thursday, April 24, 2008
How to Search Databases
Gopher, FTP, WAIS, Archie, Veronica, Jughead. What do all these strange terms mean? Basically, these are older tools or network services that represent different ways of searching and retrieving files on the Internet. With the development of the World Wide Web, you really don't need to know the gory details of how to use these anymore, but in case you're interested, read on.
Gopher is an application that organizes access to Internet resources using a menu-based search and retrieval system. It indexes the many databases, online library catalogs, bulletin board systems and campus-wide information services available on the Internet, by subject, type of service, or geographic location. While you are "sniffing" around Gopherspace, you are actually doing things that are not obviously visible to you, like transferring files, changing directories, connecting to computers and querying servers all over the world.
Gopher automatically takes care of finding whatever data you want, no matter where it is. You may use a dozen or more different Gopher servers in a single session, but you hardly know it. You need a Gopher client program to run Gopher, but if you don't have one, there are public Gopher sites that you can telnet to. When you get there, you log in as Gopher and then you can run its Gopher client program to do a search.
FTP stands for File Transfer Protocol, which is a widely used method of copying files from one system to another on the Internet. With FTP you can list the files in a directory and upload or download files to and from that directory.
The transfer of publicly available information is one of the most widespread uses of the file transfer capability on the Internet. Many organizations connected to the Internet provide openly accessible file transfer sites with information that anyone can obtain. Files are stored in "open" areas of computers. You access them by using FTP to connect to those systems. These are called Anonymous FTP sites because to access them you log in with the word anonymous, and use your e-mail address as the password. If you are not using a web browser with built-in FTP capability, or if you want to upload files to a remote server, you need an FTP client program.
If you go to one of the Internet software sites, like Download.com, you can find many FTP programs. We like WS_FTP for Windows and Fetch for the Mac. FTP is also built into many applications, like Web management tools, word processors and so on.
I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the E-mail Support and providing computer support assistance
Sunday, April 20, 2008
Anatomy of a Web Page
This post Describe about Email Support Functionality. But I want to share My Experience with E-mail Support and Computer Support.
A web page is an electronic document written in a computer language called HTML, short for Hypertext Markup Language. Each web page has a unique address, called a URL or Uniform Resource Locator that identifies where it's located on the network.
A website has one or more related web pages, depending on how it's designed. Web pages on a site are linked together through a system of hyperlinks, enabling you to jump between them by clicking.
When you browse the Word Wide Web you'll see the term home page often. Think of a home page as the starting point of a website. Like the table of contents of a book or magazine, the home page usually provides an overview of what you'll find at the website. A site can have one page, many pages or a few long ones. If there isn't a lot of information, the home page may be the only page. But usually you will find at least a few other pages.
Web pages vary wildly in design and content, but many use a traditional magazine format. At the top of the page is a masthead or banner graphic, then a list of items, such as articles, often with a brief description. The items in the list usually link to other pages on the site, or to other sites. Sometimes these links are highlighted words in the body of the text, or are arranged in a list, like an index. They can also be a combination of both. A web page may also have "hot" images that link to other content.
How can you tell which text are links? Text Links appear in a different color from the rest of the text--typically in blue and often underlined. When you move your cursor over a text link or over a graphic link, it changes from an arrow to a hand. The hypertext words often hint at what you will link to.
When you return to a page with a link you've already visited, the hypertext words will often be in a different color, which indicates that you've already been there. But you can certainly go there again by clicking the link. Don't be surprised though, if the next time you visit a page it looks different and the information has changed. The Web is a dynamic medium. To encourage visitors to return to a site, many web publishers update their sites frequently. That's what makes browsing the Web so engaging.