Showing posts with label e-mail Support. Show all posts
Showing posts with label e-mail Support. Show all posts

Friday, September 12, 2008

E-Mail - Importance & Recovery

E-mail abbreviated for Electronic Mail is a way to send message over network. Use of email has increased remendously as it is fast, reliable, cheap and effective way of communication. In today's competitive world of business, email has become the important mode of communication. It has become the backbone of the organization. Bigger organization uses their own mailing server to contact to the client or their own employee. Outlook express or Microsoft outlook is used to store the mails. As the mail server can store such a big amount of data and it is also unsecured. So the mails are down from mail server to the individual machine. Storing of email includes physical storage, logical storage as well as backup and recovery. The biggest security threat to any mail storage is email data to be lost. The general loss of mails is because of viruses, system format, and accidental deletion of mail. Mail could also be lost due to outlook express gets corrupted or Microsoft outlook not opening. To recover the mail from such conditions email recover software has been developed. Email recovery software scans extract and saves email from .mbx and .dbx files in which Microsoft Outlook Express stores messages and folders on the local drive. Good Data recovery software is helpful in recovering mails from the following conditions. • Provides Mail Recovery from Outlook Express 4 mbx files and Outlook Express 5/6 dbx files.
• Provides deleted email recovery of dbx files and mbx files from corrupt media, such as floppy disks, Zip disks, CD ROMs, etc.
• Provides Mailbox repair of dbx files and mbx files.
• Support to repair dbx and mbx files with the 2GB size limit problem.
• Recovers deleted email attachments.
• Recovered messages may be opened directly in MS Outlook Express.
• Recovered messages may be saved in the *.eml file format on any (including network) disks visible by the host operating system.Stellar Phoenix Mailbox Standard is one such Email recovery software for repairing Outlook Express email folders if they are damaged or corrupted.

Monday, August 4, 2008

Email Support Services Tutorials

Email has now become the primary means of data transmission and customer relationship management. As a result many companies are outsourcing their non-voice call center needs, including Email support services.

What role does an email support service play in my company's eCRM program?
• Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their eCRM needs, including email support services.
• Low cost, non intrusive and any time-anywhere access are some of the advantages of email based communication.
• An efficient email response service is crucial to any company's brand building and growth.

How can offshore email support services help me?
• Having your customer's email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.
• Offshore email services enable you to balance work between peak and off-peak periods.
• As a result it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.
• Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.
How will this setup work?
• A knowledge base of frequently asked questions and answers will be created in collaboration with our customers needs and requirements.
• The knowledge bases are continually updated and improved, based on our agent's interactions with customers.
• Realizing that there are few quick fix solutions, our agents are thoroughly trained and familiarized with the client's processes, products and services.
• When an email is received, incoming messages are scanned and routed to the appropriate agent. Our trained and competent agents provider clear, consistent, and complete answers to increase customer satisfaction and reduce follow-ups.

Monday, June 9, 2008

What is Broadband


The distinctive chatter of a dial-up modem is rapidly becoming a sound of the past as broadband sweeps the global. According to a study almost two-thirds of Internet users now use high-speed connections. It's no mystery why when you consider the enormous benefits:

Save Time: Broadband operates from 10 to 20 times faster than a dial-up connection, enabling the speedy transfer of large amounts of data. For instance, downloading a typical song takes a few seconds versus perhaps ten minutes with dial-up; e-mailing digital photos is almost instantaneous.

Save Money: If you now dedicate a second phone line for Internet access, you can cancel it. Also, broadband subscribers usually pay a flat monthly fee, avoiding hourly usage charges. In the long run, it may actually cost you less for broadband than for a dial-up account.

Convenience: With broadband you have instant Internet access, 24/7, so you don't have to connect each time you want to go online--you're always connected. This makes it easy to access information when you need it, check your e-mail, and even make phone calls over the Internet. Also, multiple computers can share a broadband connection, a great feature if members of your family want to be online at the same time.

New Services: Once you have high-speed Internet access, a new world of possibilities opens to you, such as telecommuting, videoconferencing, and Internet telephony. You can also listen to online radio and watch streaming video, as well as download film clips and movies.

If you are facing any email problem you can take online email support. I want to also share information about Outlook Support and provide computer help.I will continue with other information about email support

Monday, May 19, 2008

How to Work Yahoo Search Engine

First we'll try Yahoo! One trick when searching is to narrow your focus. Entering "San Francisco" in the search box results in over 403 million sites related to the City by the Bay! Entering "cable cars" results in 92 million sites, many of which have nothing to do with San Francisco. By combing the terms ("San Francisco cable cars"), the search still returns over 10 million sites, along with a brief description of each one. Now you have to visit each site to see if there's any information about cable car schedules. Fortunately, the first three sites listed all contain information pertinent to our search.

Yahoo Inc has introduced a software development tool that lets outside parties create customized views of Yahoo Web search results, the company said on Thursday.

Making good on one piece of a strategy to open up its core network services, Yahoo said it was offering SearchMonkey, a technology that lets website owners display selected Yahoo search results on their sites.

Instead of offering a one-size-fits-all approach to search, Yahoo is allowing website owners and users to have more choice about what information they want to show and see when they use Yahoo search.

Yahoo said SearchMonkey can create custom views of Yahoo search in as little as 10 minutes. The free website building tool can be found at http://developer.search.yahoo.com/.

I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the E-mail Support providing Computer Help.

Sunday, March 23, 2008

Mailing List


Once you start using the Internet, you'll notice people talking about joining lists and participating in groups. While there are thousands of ongoing newsgroups and forums on different subjects, there are also thousands of e-mail list discussions as well.

What's the difference? Newsgroups and forums are public discussions that anyone can subscribe to and participate in. You read what members have written and post replies if you choose. Think of it as an electronic bulletin board. On the other hand, a mailing list is a list of e-mail addresses of people interested in the same topic.


Types of Lists

Mailing lists can be public or private, with as few as two participants or many thousands. Mailing lists are often used to provide subscribers with current information. For music fans, that might include upcoming concert dates or ticket purchasing details. Generally, there are two types of lists:

  • Announcement-type lists, where you receive messages, but can't post to the list yourself.
  • Discussion-type lists, where everyone on the list can participate. When a list subscriber sends a message, it goes to everyone on the list. You can reply to messages you receive, send new messages, or just read the messages without participating.

The key advantage of a mailing list over a newsgroup is that instead of having to go somewhere to read or retrieve postings, messages are automatically delivered to your e-mail box.

All of this traffic is automatically managed by programs called Mailing List Managers (MLMs). Two popular ones are Listserv and Majordomo.

Subscribing


To join a mailing list, all you need is an e-mail address. To subscribe, you send a message to the list administrator (this is usually not a person, just an automated process) and your e-mail address is added to the list. Subscribing to a mailing list is usually free. After you subscribe, you should receive a reply giving you details about the list and how to participate. Soon, you'll begin receiving mail.

To be removed the mailing list, you have to unsubscribe by sending an e-mail message to the list administrator. Typically, in the body of the message you type something like unsubscribe followed by the name of the list and your e-mail address. The process varies from one list to another, depending on what MLM is in use. Check the instructions you received.

If you don't want to be overwhelmed with a daily flood of e-mail messages, subscribe to the digest version, if one is available. A digest provides a periodic summary of the messages. Some digests are now posted on the Web so you can access them with your web browser, avoiding the traffic in your e-mail box altogether.

Some Mailing Lists Tips

  • Subscribe to one or two mailing lists at a time. Wait to see how many messages you receive before subscribing to any others.
  • Save the list subscription instructions. After you subscribe, you will get a response with instructions on how the list works, and perhaps most important, how to unsubscribe. Read and save these instructions. It's bad netiquette to send messages to the list requesting help in unsubscribing.
  • Turn off the list when you go on vacation. It's like stopping your newspaper delivery. Some lists offer a vacation option. For others, you have to unsubscribe, then re-subscribe when you return. A high traffic list can generate hundreds of messages a day, overloading your mailbox.

For Manage E-mail click

Source learnthenet.com