Showing posts with label Microsoft Support. Show all posts
Showing posts with label Microsoft Support. Show all posts

Friday, July 17, 2009

How to repair Internet Explorer 6 and Outlook Express in Windows

If you are using a version of Windows and Internet Explorer 6 is not installed by default when the operating system is installed, but updated. After you upgrade from IE6 to your advantage is that there are funds to repair the installation.

To use this tool repair, follow these steps:

1. Click Start, point to Settings, then click Control Panel.
2. Once the window of the Control Panel, double-click Add or Remove Programs. "
3. Now you can see the screen displays a list of all programs installed on your computer. Scroll down until you see the Microsoft Internet Explorer 6 and Internet-Tools.
4. Double-click the screen and forces you to do.
5. Select an option to restore Internet Explorer, and then click OK.
6. Then at the beginning of this process is the key.
7. When it is finished restart your computer.

If this method failed, you may need to reinstall your operating system, or try using a different browser.

Repair Windows XP

Because Internet Explorer 6 is installed in Windows XP by default, you do not have access to the IE browser repair tools and repair or re-install There are two or two ways. Two methods described below.

Method 1: Use System File Checker

This method will scan all protected system files and restore those that it considers incompatible with its internal database. This may take some time to complete, do not start, if your time is limited. May we ask you to install CD-ROM Windows XP, to make sure that you have provided.

Steps to do this as follows:

1. Click Start, click Run.
2. In the Open box, type SFC / scannow, and then click OK.
3. Follow the instructions and scan, it appears to restart, do so.
4. Test to make sure that the problem was solved. If yes, then you can stop reading this document. If not, you must perform the second method.

Method 2: decoy box allows you to re-install IE6

Since you have already installed Internet Explorer 6, the operating system will not allow you to reinstall the existing installation. For this reason, we have to fraudulently make the operating system, your browser does not have to install IE 6. Note that using this method, we must make changes to the registry. Editing the registry can cause serious damage to your operating system, we recommend that you do with great care.

Follow these steps to restore Internet Explorer 6:

1. Click Start, click Run.
2. In the Open box, type Regedit and click OK.
3. Back to the key components HKEY_LOCAL_MACHINESOFTWAREMicrosoftActive SetupInstalled (89820200 - ecbd - 11CF - 8B85 - 00AA005B4383)
4. In accordance with this key, you will see the entry named IsInstalled. Right-click and left click edit.
5. Change the value from 1 to 0.
6. Of the roster.

Follow these steps in Outlook Express Repair:

1. Click Start, click Run.
2. In the Open box, type Regedit and click OK.
3. Access key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftActive SetupInstalled components (44BBA848 - CC51 - 11CF - AAFA - 00AA00B6015C)
4. In accordance with this key, you will see the entry named IsInstalled. Right-click and left click edit.
5. Change the value from 1 to 0.
6. Of the roster.

If you want to repair Outlook Express and Internet Explorer 6, and then invited the two patches.

Tuesday, July 14, 2009

How do I remove Windows Live Mail Windows Control Panel (regular delete)

For Windows XP
Here are two sets of instructions, to date, and how to remove the older version of Windows Live Mail. Since you can not check the version you're using, try to apply in accordance with A.

For older versions of Windows Live Mail:

1. Close all programs that run on Windows.
2. Click Start, click Run, type appwiz.cpl, control, and then click "OK".
3. In the "Installed Programs, select Windows Live Mail", then click "Remove."
4. When prompted to confirm the deletion, click Yes.
Note: If you see the "Windows Live Beta (all programs)" in the "Installed Programs, please refer to these steps is not:
3. In the "Installed Programs, select Windows Live Beta (all programs), then click the" Change / Remove. "
4. Select "install or remove, and then click" Continue. "
5. Uncheck the box next to "Email Beta" Delete, and then click "Continue."
6. Click "Close" after much work to do.

The latest version of WLM:

1. Close all programs that run on Windows.
2. Click Start, click Run, type appwiz.cpl, control, and then click "OK".
3. In the "Installed Programs, select" Windows Live ", and then click" Remove. "
4. Select "Delete" When you are prompted to confirm file deletion, and then click "Continue."
5. In the "Installed Programs, select" Mail ", then click" Continue. " "This measure will remove the Windows Live Mail from your computer.

For Windows Vista

For older versions of WLM

1. Click Start, type "Programs and Features" in the search box, then press "Enter" key on your keyboard.
2. In the list of programs, select "Microsoft Windows Live Mail", then click "Remove."
3. When you are prompted to confirm that you want to uninstall, click Yes.
If you are prompted for an administrator password or confirmation, type the password or click Allow. "

The latest version of WLM

1. Click Start, type "Programs and Features" in the search box, then press "Enter" key on your keyboard.
2. In the Programs list, click on the "elements of Windows Live", and then click Uninstall / Change. "
3. Select "Delete" When you are prompted to confirm file deletion, and then click "Continue."
4. In the list of installed programs, select "Mail", then click "Continue." This measure will remove the Windows Live Mail from your computer.
If you are prompted for an administrator password or confirmation, type the password or click Allow. "

Thursday, July 9, 2009

Tip If you have installed the IE7:

1.Sometimes may fail to install - no error message - right-click to download the IE7 installation file, select Properties, then select "Unblock."
       

2.Try run the installation in safe mode with network support.
3.Review documents:

        % Windir% \ ie7beta3_main.log
        % Windir% \ ie7beta3.log
        % Windir% \ ie7beta3Uninst.log

  You may see 'Access Denied' error, or write error. If you see this error, please check the permissions of the registry key, according to the instructions shown in msfeed.dll error. Important note: This may be done several times, because the key problems arise, the one-time, that is, the key will be different in each attempt, until all the problems, the key is found and repaired.
4. The installation of the wrong reference msfeeds.dll

   Our testing has shown that the key issue of the different sources for different users. Any HKEY_CLASSES_ROOT \ main source of error may be a msfeeds.dll. The documents you need to review what key updspapi.log be affected in the end, you try to install. You will see "Access Denied" error.

   IE team has posted to confirm this proposal is:
   http://blogs.msdn.com/ie/archive/2006/03/27/562265.aspx

5. Windows Genuine Advantage validation is an integral part of, IE's installed capacity. If you have a copy of Windows is not genuine, you will not be able to install the trial version.

6. Error message: on the IE7 must be uninstalled from the user's account or the installation of IE7's gold or failure of reinforced concrete installation - no specific error message.

   Enter key:
   HKEY_CURRENT_USER \ Software \ Microsoft \'s Internet Explorer.

   Right-click the Internet Explorer, and select new DWORD. Name, the value of InstalledByUser. A new DWORD value should be 00000000.

7. The RSS function, at least Microsoft XML Parser (MSXML) 3.0 in Service Pack 5 (SP5).

Monday, July 6, 2009

The new Internet Explorer first run screen

The first implementation of IE7 has been re-screen you'll see the following picture.

Please note, IE7 Phishing Filter is a * closed * By default, this is to participate in Customer Experience Improvement Program. Clear type is enabled.

I strongly recommend that you enable the Phishing Filter. If you do not have a liquid crystal display, you may want to disable ClearType. This option can also be management tools, Internet Options, Advanced, Multimedia tab.

When you selected the option, be sure to click on "Save Settings" button or link. I found that this is a bit confusing, because it seems that did not happen, I click on any link or button, but when I restart IE browser running on the first page does not appear.

Note: If the "Save Settings" button or link does not work, please open the registry and navigate to the following items:

HKEY_CURRENT_USER \ Software \ Microsoft \'s Internet Explorer \ Main

Search the DWORD "SearchMigrated", and ensure that it is set to 1 (this is number one).

The implementation of the first page

Sometimes, running the first page will re-appear. Possible reasons for this problem is:

1) the welcome page does not load completely for whatever reason.

2) The script has been disabled (Note: The blockade will not cause this problem ActiveX)

Under such circumstances, the DWORD "RunOnceHasShown" may not be able to create the following registry entries, but also may not be set to a value of 1.

HKEY_CURRENT_USER \ Software \ Microsoft \'s Internet Explorer \ Main \ RunOnceHasShown

If you stay in the system of IE7 the first page of welcome to close the IE browser, to check whether there RunOnceHasShown DWORD value and set to a value of 1.

At the same time, ensure that the following key is set to 1:

HKEY_CURRENT_USER \ Software \ Microsoft \'s Internet Explorer \ Main \ RunOnceComplete

In addition, make sure you disable any that may prevent from writing to the register, such as anti-malware applications:
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

Problem ClearType

There is an error in the ClearType photoelectric continue to affect, even if disabled. The key to the patch:

HKCU \ logo \ (56561DBF - E736 - 4516 - B63E - 80BB99D3E6AD) \ Software \ Microsoft \'s Outlook Express \ 5.0 \ Trident \ Main \

If UseClearType create string does not exist. Its value is not set.

Wednesday, July 1, 2009

Delete browsing history of Internet Explorer

Every Internet Explorer user should know about that you have browsed any websites on your office PC and as well as your home Computer, your footprints will be clearly visible to anyone who checks the machine. This is how I was able to check on one of my former employees and had to finally give him the pink slip because he kept visiting porn web sites even after repeated warnings. Had he known how to delete the Internet Explorer browsing history, he would have never been caught.


On a similar note, it's a good idea to erase the browsing history each time you finish your work on a public or shared computer such as a library or an internet center - yes, even if you didn't watch porn.

How to manual delete the browsing history of Internet Explorer

The simplest way to delete Internet Explorer browsing history is through the browser itself.
Internet Explorer version 7

Go to the "Tools" menu and select "Internet Options" to bring up a pop-up window. In the "Browsing History" section of the "General" tab, click on the "Delete..." button. You can now either selectively delete the Temporary Internet Files stored in the cache directory, Cookies, History, Form data and Passwords or simply hit the "Delete all..." button at the bottom to erase all the content.



The "Delete all" button will sequentially erase everything including the Internet Explorer history and it will take a bit of time to do this job if there is lots of content - please be patient. The system shall inform you of the progress through different pop-up windows. Click on "OK" when done.

By the way, Internet Explorer will store the web browsing history of the past 20 days. You can change this default setting quickly - in fact you can make this value 0 which ideally means that the web browser will not store any history! The settings section can be opened by clicking on the "Settings" button in the "Browsing history" section of the "General tab - refer image below.



Manually erasing the Internet Explorer browsing history is the only option on shared and public computers or on machines where you do not have permissions to download and install additional programs. However, this procedure always leaves room for doubt. Many believe that this manual deletion of the browsing history is far from thorough. So what do you do? Thankfully there are third party programs developed by some very nice people that you can download and use for free. These programs not only delete the internet Explorer browsing history but also let you manage the cache directory (temporary Internet files), cookies, autoform completion data etc.

Thursday, June 25, 2009

Change your default browser

Microsoft Windows uses the default Web browser setting when you click links in a document or on a Web page. Windows uses Microsoft Internet Explorer by default, but you can change to a different browser if you want to.

To change from Internet Explorer to another browser, do one of the following:

  • If you haven't installed another browser, do that first. During installation, most browsers display a message asking if you want to use that browser as the default browser.

  • If the browser that you want to use is already installed, open it. You should see a message asking if you want to use that browser as the default browser. If you don't see the message, use the following instructions, but choose the browser that you want to use instead of Internet Explorer.

To make Internet Explorer your default Web browser

  1. Open Internet Explorer. (Click Start, and then click Internet Explorer. If you don't see Internet Explorer on the Start menu, point to All Programs, and then click Internet Explorer.)

    • If a message appears asking if you want Internet Explorer to be your default browser, click Yes.

    • If a message does not appear, go to Step 2.

  2. On the taskbar, click Start, and then click Set Program Access and Defaults.

    Note :-The Set Program Access and Defaults option is available only in Microsoft Windows XP with Service Pack 1 or Microsoft Windows XP with Service Pack 2.

  3. In the Add or Remove Programs dialog box, click Custom, and then click the arrow to the right.

  4. Under Choose a default Web browser, click Internet Explorer, and then click OK.

Tip:- If you have more than one Web browser installed, you can hide links to those browsers from the Start menu, the Windows taskbar, and your desktop by clearing the Enable access to this program check box.

Thursday, June 18, 2009

Not able to send attachments - Virus error

This solution article provides information to users who are unable to send attachments in Windows Live Hotmail and are receiving a virus error. Large email attachments may cause the mail download to 'hang' or cause the message to get 'stuck' in the Outbox and result in an undeliverable message. A virus such as Happy99 may also prohibit you from sending email attachments

Symptoms:
Users might get an error stating that the file cannot be attached as it appears to be unsafe.

What does the error mean?
Hotmail helps protect your computer from virus attacks by scanning the attachments for virus in your incoming and outgoing e-mail messages.

When you try to attach a file to a Hotmail e-mail message, Hotmail automatically scans the file for viruses. If a virus is found, you cannot attach the infected file until the virus is removed.

What should you do?
If you are attaching a virus-free file and receiving a false virus notification, please check for the following:

1. Type of file (example: exe, pdf, doc etc). Please make sure that you are not trying to attach a file that is blocked by Hotmail.

2. Size of the attachment. Please note that if you have a Free account – you are only allowed to attach a file of size 10 MB per email message and if you have a paid account, then the limit is 20 MB.

Tuesday, June 2, 2009

How to configure an AOL e-mail account in Outlook Express

This article describes how to configure Microsoft Outlook Express to connect to an America Online (AOL) e-mail account.Until recently, AOL’s e-mail technology was not compatible with Outlook Express. AOL has now made it possible to configure later versions of Microsoft Outlook, Outlook Express, and Microsoft Entourage to use AOL e-mail accounts.

AOL uses the Internet Message Access Protocol (IMAP) protocol for incoming mail and Simple Mail Transfer Protocol (SMTP) for outgoing mail. To configure Outlook Express to connect to an AOL e-mail account, follow these steps.

Step 1: Add the AOL e-mail account
To add an AOL e-mail account in Outlook Express, follow these steps:
1. Sign on to AOL.
2. Start Outlook Express. If Outlook Express is not your default e-mail client, you may be prompted to specify if you want to use Outlook Express as your default e-mail client. To select Outlook Express as your default e-mail client, click OK.
3. If you are prompted to type your name in the Display name box, click Cancel, and then click Yes when you receive the following message:
The new Internet account has not been created yet. Are you sure you want to exit the wizard?
4. In Outlook Express, click Accounts on the Tools menu.
05. Click Add, and then click Mail.
06. In the Display name box, type your name as you want it to appear on your outgoing e-mail messages, and then click Next.
07. In the E-mail address box, type your AOL e-mail alias. For example, type user@aol.com.
08. click Next.
09. In the My incoming mail server is a list, click IMAP.
10. In the Incoming mail (POP3, IMAP, or HTTP) server box, type imap.aol.com.
11. In the Outgoing mail (SMTP) server box, type smtp.aol.com, and then click Next.
12. In the Account name box, type your AOL account name.
13. In the Password box, type your AOL account password.
14. If you want Outlook Express to save your password, leave the Remember password check box selected.
15. Click Next, and then click Finish.

Step 2: Configure the AOL e-mail account
After you add the AOL e-mail account, you must configure this account in Outlook Express. To do this, follow these steps:
1.When you return to the Internet Accounts dialog box after you complete the steps from the "Step 1: Add the AOL e-mail account" section, click the Mail tab.

Note If the Internet Accounts dialog box is not open, click Accounts on the Tools menu.
2.On the Mail tab, click the AOL account that you added, and then click Properties.
3.Click the Servers tab, and then click to select the My server requires authentication check box.
4.Click Apply, and then click the Advanced tab.
5.In the Outgoing mail (SMTP) box, type 587.

Note By default, the SMTP port number is 25.
6.Click Apply, and then click the IMAP tab.
7.Click to clear the Store special folders on IMAP server check box, click Apply, and then click OK.
8.Click Apply, and then click OK.
9.Click Close. If you receive the following message, click Yes:

Thursday, May 14, 2009

iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi


New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

computer repair,help and support

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",
added Challu.


With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI


Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE


Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

Monday, December 15, 2008

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net