Monday, December 15, 2008

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Tuesday, November 18, 2008

How to Reinstall Internet Explorer 6 by using the Ie.inf file

If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 7, you may be able to resolve problems with Internet Explorer 6 by using the Ie.inf
Follow the steps to reinstall internet Explorer 6 by using Ie.inf file, These are following

1. Click Start, click Run, type %systemroot%\inf, and then press Enter.
2. Find the Ie.inf file that is located in Windows\Inf folder.
3. Right-click the Ie.inf file, and then click Install.
4. Restart the computer when the file copy process is complete.


I will Continue again later

Wednesday, November 12, 2008

How to back up .pst file data that is located on a Microsoft Exchange Server

To know how to back up your data if you use Outlook with a Microsoft Exchange Server, you have to know where the data is stored. The default delivery and storage location for Outlook data is the Exchange Server mailbox. The Exchange Server administrator usually handles backups of the mailboxes on the server. However, some Exchange Server administrators store Outlook data in a .pst file on your hard disk drive.

Follow these steps to see where Outlook is currently storing your data:

In Outlook 2007:
1. On the Tools menu, click Options, click the Mail Setup tab, and then click E-mail Accounts.
2. In the Account Settings window, click the Data Files tab.

If the Name field contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.

If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.

In an earlier version of Outlook:

1. On the Tools menu, click E-mail Accounts.

Note This option might be unavailable on some networks. The network administrator might have removed this option to protect the account information. If you do not see the Email Accounts option, contact the network administrator for help.
2. Click View or Change Existing Email Accounts, and then click Next.
3. Look at the Deliver new e-mail to the following location option. If the option contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.

If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.

Friday, November 7, 2008

How to make a backup copy of a .pst file

If you do not use Outlook with Microsoft Exchange Server, Outlook stores all its data in a .pst file. You can use the backup copy to restore your Outlook data if the original .pst file is damaged or lost. This section explains how to create a copy of your whole .pst file, with all the default items in the file.

Follow these steps to back up the whole .pst file:
1. Close any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.
2. Click Start, and then click Run. Copy and paste (or type) the following command in the Open box, and then press ENTER:
control panel
Control Panel opens.

Note If you see the Pick a category screen, click User Accounts, and then go to step 3.
3. Double-click the Mail icon.
4. Click Show Profiles.
5. Click the appropriate profile, and then click Properties.
6. Click Data Files.
7. Under Name, click the Personal Folders Service that you want to back up. By default, this service is called Personal Folders. However, it may be named something else.

Note If you have more than one Personal Folders Service in your profile, you must back up each set of .pst files separately.

If there are no entries called Personal Folders and you have not yet stored any information such as messages, contacts, or appointments in Outlook, you probably have not yet enabled the Personal Folders Service. Go to the "References" section for information about how to create a .pst file.

If you have no Personal Folders Services in your profile and you can store information such as messages, contacts, or appointments in Outlook, your information is probably being stored in a mailbox on an Exchange Server. Try using the instructions in the "How to back up .pst file data that is located on a Microsoft Exchange Server" section.
8. Click Settings, and then note the path and file name that appears.

Note Because the .pst file contains all data that is stored in the MAPI folders that Outlook uses, the file can be very large. To reduce the size of the .pst file, click Compact Now in the Settings window.
9. Close all the Properties windows.
10. Use Windows Explorer or My Computer to copy the file that you noted in step 8. You can copy the file to another location on the hard disk drive or to any kind of removable storage media, such as a floppy disk, a CD-ROM, a portable hard disk drive, a magnetic tape cassette, or any other storage device.

Monday, November 3, 2008

Online Help about Text Vs. HTML Emails Services

HTML messages allow for text formatting, multiple columns, images, and brand recognition.

They are growing in popularity and over 95% of customer email programs today will support HTML email. Unfortunately most spam is also formatted using HTML and thus differentiating between requested email and HTML spam messages can be difficult.

HTML emails are therefore more likely to trigger spam filters. According to email deliverability expert Dori Friend, you should NEVER use HTML email. Dori's advice is supported by some studies.

A 2004 study by AWeber.com shows that plain text messages are undeliverable 1.15% of the time and HTML only messages were undeliverable 2.3% of the time.

But on the other hand we have seen tests were they changed from html to plain text and the open rates dropted with over 15%.

The whole Text vs. HTML email problem is still widely debated in ecommerce circles and the best advice we can give you is to test it out on your own.

Test and determine what works best for your customer base. Your test results will always be your most reliable source of information.

Here are some things to consider when making your decision:

· Over 95% of customer email clients are capable of receiving HTML emails. The compatibility rate will continue to increase. Few outdated email clients cannot display HTML, but you can pretty much bet that the majority of your customers will have newer versions of email clients.

· A surprisingly large portion of the population still uses dial-up to connect to the internet. This creates a longer load time for HTML emails.

· Spam filters are becoming increasingly sophisticated and often block HTML emails since most spam comes in that format. Work related and personal emails are generally in text and do not have delivery problems.

· HTML file sizes are typically larger than text emails and might therefore automatically get transferred to a user's Bulk/Junk or Trash folders. Aim to create HTML emails less than 24k in size.

Text has limited formatting features when compared to HTML, but it does not necessarily mean it is less effective. Whether you use Text or HTML, be sure to follow these formatting rules.

Tips for Formatting Text Emails:

· Use a text editor such as Notepad or WordPad when formatting your emails. Do NOT use Microsoft Word as it embeds a lot of formatting bugs that make it difficult to work with and results in errors on the recipients' ends.

· In text emails don't make the text bold, italicized, colored, or centered. Instead you can use CAPITAL letters for the words or phrases that need emphasis.

But don't go overboard; too much capitalization is difficult to read, gives the impression of yelling, and resembles spam. In fact many spam filters will deduct points for every CAPITALIZATION.

· The width most email clients can properly display is 65 characters (including spaces). Use a hard return (i.e. press the "Enter" key) every 60 characters or so. Remember that spaces count too. Exceeding 65 characters runs the risk of your recipients seeing awkward line breaks or cut off sentences.

· Create your text email first in Courier font and then in Arial. These are the most commonly used display fonts by email clients. Adjust line breaks and "white space" (i.e. the space between paragraphs). Your message will not look the same in both fonts, so do not stress over it. Concentrate on perfecting the format in Courier.

Tips for Formatting HTML Emails:

· Use an HTML editor like Dreamweaver and take advantage of all the easy to use formatting options. Here you can play around with the text alignment, font size, colors and more, and you don't even need to know HTML!

· Just as with text emails, HTML emails should not exceed a specified width. Wrap your message in a table no wider than 420 pixels. Your message may get cut off or not print properly if your table width is too large.

· Try to avoid using images. People with slow connections will have a hard time downloading them and those viewing your message offline will not see them at all, which could appear unprofessional on your part.

· Some email clients like Gmail initially don't show images, so make sure your messages are readable with or without images. We understand that images can be an essential component of your message, and if that's the case, then be sure to compress your image files properly.

· Use your formatting options tastefully. HTML allows you to make text bold, italicized, and underlined. You can use color and embed hyperlinks rather than use long URLs. You have a lot more ways to make your message visually appealing, however you want to be careful not to go too far.

For More Email Support get Email expert advise and help for troubleshoot your email problems.

Wednesday, October 29, 2008

How to move the Standard toolbar to a location that is above the Address bar in Internet Explorer 7

INTRODUCTION

This article describes how to move the Standard toolbar to a location that is above the Address bar in Windows Internet Explorer 7.

MORE INFORMATION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


When you press a keyboard combination, such as ALT+F, to open a menu on the Standard toolbar in Windows Internet Explorer 7, the Standard toolbar menu appears under the Address bar. You may want the Standard toolbar to be located above the Address bar in Internet Explorer 7. To move the Standard toolbar to a location that is above the Address bar in Internet Explorer 7, follow these steps.

Windows Vista

1. Click StartStart button, type regedit in the Start Search box, and then click regedit in the Programs list.

User Account Control permission If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
3. Right-click WebBrowser, point to New, and then click DWORD (32-bit) Value.
4. In the New Value #1 box, type ITBar7Position, and then press ENTER.
5. Right-click ITBar7Position, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then start Internet Explorer 7.


Microsoft Windows XP


1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
Note If the WebBrowser key does not exist, you must create it. To do this, follow these steps:
a. Right-click Toolbar, point to New, and then click Key.
b. In the New Key #1 box, type WebBrowser, and then press ENTER.
3. Right-click WebBrowser, point to New, and then click DWORD Value.
4. In the New Value #1 box, type ITBar7Position, and then press ENTER.
5. Right-click ITBar7Position, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then start Internet Explorer 7.

APPLIES TO
• Windows Internet Explorer 7 for Windows XP
• Windows Vista Business
• Windows Vista Enterprise
Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Starter


source http://support.microsoft.com/

Tuesday, October 21, 2008

Email Delivery Codes: Errors

:: Error Delivery Codes

Now i am going to explane about Email Delevary Error, and try to give tips for Online Email Problem Support.How many times you got your outgoing emails back and wondered what is wrong with it? Every time when your email can not be delivered, the SMTP server sends you a notification, which includes a standard error message, associated with the real problem.

Each code is composed of three digits (X.X.X). The first digit gives the status of the email message:
# 2 means the email was succesfully sent;
# 4 means there was a temporary problem while sending the email (your email server may try to send it again or you have to resend it, depending on your server settings). Such error messages are using codes like 4.X.X, where X.X are used in order to give more precise information about the error;
# 5 means there is a permanent/fatal error related to the email (the email address of the receiver does not exist, it doesn't accept emails from you, etc). Such error messages are using codes like 5.X.X, where X.X are used in order to give more precise information about the error.


Here is a complete list of email delivery error codes, based on the Extended SMTP (ESMTP) standards, where X can be 4 or 5, depending on the error type (Persistent Transient or Permanent):

* X.1.0 Other address status
* X.1.1 Bad destination mailbox address
* X.2.0 Bad destination system address
* X.1.3 Bad destination mailbox address syntax
* X.1.4 Destination mailbox address ambiguous
* X.1.5 Destination mailbox address valid
* X.1.6 Mailbox has moved
* X.1.7 Bad sender's mailbox address syntax
* X.1.8 Bad sender's system address

* X.2.0 Other or undefined mailbox status
* X.2.1 Mailbox disabled, not accepting messages
* X.2.2 Mailbox full
* X.2.3 Message length exceeds administrative limit.
* X.2.4 Mailing list expansion problem

* X.3.0 Other or undefined mail system status
* X.3.1 Mail system full
* X.3.2 System not accepting network messages
* X.3.3 System not capable of selected features
* X.3.4 Message too big for system

* X.4.0 Other or undefined network or routing status
* X.4.1 No answer from host
* X.4.2 Bad connection
* X.4.3 Routing server failure
* X.4.4 Unable to route
* X.4.5 Network congestion
* X.4.6 Routing loop detected
* X.4.7 Delivery time expired

* X.5.0 Other or undefined protocol status
* X.5.1 Invalid command
* X.5.2 Syntax error
* X.5.3 Too many recipients
* X.5.4 Invalid command arguments
* X.5.5 Wrong protocol version

* X.6.0 Other or undefined media error
* X.6.1 Media not supported
* X.6.2 Conversion required and prohibited
* X.6.3 Conversion required but not supported
* X.6.4 Conversion with loss performed
* X.6.5 Conversion failed

* X.7.0 Other or undefined security status
* X.7.1 Delivery not authorized, message refused
* X.7.2 Mailing list expansion prohibited
* X.7.3 Security conversion required but not possible
* X.7.4 Security features not supported
* X.7.5 Cryptographic failure
* X.7.6 Cryptographic algorithm not supported
* X.7.7 Message integrity failure

Click For more Online Email Error Support